Last Updated: 2026/03/26

Company Registration Information

This warranty policy applies to general merchandise sold through our store. We are committed to providing clear and straightforward warranty terms for all our customers.

The warranty period for each product is determined by the manufacturer and is stated in the instruction manual included with the item. Customers are advised to carefully review the manual that comes with the product, as it contains the most accurate and complete warranty information specific to that item.

If the instruction manual does not include warranty details or if you are unable to locate it, please feel free to contact our customer service team. We are happy to assist you in understanding the warranty coverage for your product. You can reach us by email or phone, and we will respond as quickly as possible.

Warranty coverage may vary depending on the nature of the product. Our goal is to ensure that any manufacturing defects or issues arising from normal use are addressed in a fair and timely manner. Please note that warranties generally do not cover damage caused by improper use, accidents, unauthorized repairs, or normal wear and tear.

To request warranty service, please have your order information ready and contact us with a brief description of the issue. We may ask for proof of purchase and, in some cases, photos or a short video to better understand the situation. This helps us process your request more efficiently.

We value the trust you place in us and strive to make sure every purchase meets your expectations. If you have any questions about warranty terms before or after your purchase, do not hesitate to get in touch. Our team is here to help.

This policy applies to orders shipped within the United States. We reserve the right to update this policy as needed, and any changes will be reflected with a new “Last Updated” date at the top of this page.

Contact Us

service@mail.jurmavexa.com
+86 19275816430